Frequently Asked Questions
What do I wear to class?
Your normal gym gear! For the Reform Method, Microform classes, grip socks are mandatory. These are available for purchase at the studio. For RA Strength you should wear trainers.
My first class – what to expect?
Come in at least 10 minutes early to change and familiarise yourself with the space, changing rooms and studios. Let your trainer know if you’re new of any conditions or injuries. Bring your Reform Athletica water bottle to class. Water points are available in the studios to fill your bottle. For those of you who don’t have a bottle with them, they are available to purchase at the reception. Please note that for safety reasons, you will not be admitted to class if you do not complete the induction prior to your first class.
Do you have a beginner’s class?
No – we don’t make a distinction! Our approach and philosophy is that all levels are welcome. Every class can be tailored to both beginners and advanced students. The instructor gives suggestions for every level of fitness and experience. Let the instructor know that it's your first class so he or she can guide you through the process. It's a good idea to arrive 10-15 minutes early for your first class to check in for your induction.
Are there changing rooms, showers, lockers?
What is the cancellation policy?
How does the waitlist work?
Can I attend a class if I’m pregnant?
For clients who are pregnant and new to Reform Athletica, we will require you to complete an introductory Personal Training session with one of our experienced trainers who will asses whether you're able to join our group classes. We do recommend Personal Training for our prenatal clients over attending group clients to ensure you're getting the upmost attention and care for your body and baby.
To book in for a Personal Training session please email reception@reformathletica.com
If you have been attending Reform Athletica for some time and have just found out you are pregnant, please advise your instructor on your due date. You will need to be briefed on modifications prior to your workout so please come to class 10 minutes ahead of the starting time to ensure your safety.
A doctor's note will be required for all prenatal clients after your second trimester.
Are there any class rules I should be aware of?
To help us all have an amazing experience, here are a few to keep in mind:
- All classes are non-transferable and non-refundable. No exceptions.
- Be on time. If you’re more than 10 minutes late, you will not be admitted. If you are a first time client, you will need to come in 10 minutes before class to complete the induction. If you do not complete the induction, you will not be allowed in class.
- Talking during class can be a distraction to those around you… this also includes texting or taking phone calls while in class.
- We know that your phone battery is always at 15% so please leave your phone in the charging dock stations during class (or in your locker if you have a full charge).
- No shoes are permitted on the Megaformers. Grip socks are mandatory.
- Towels are provided, but please leave them in the designated laundry baskets.
- Please cancel class using your online profile/app. Please do not rely on email or calling the studio.
- We have a 12 hour cancellation policy. If you cancel within the 12 hour window, there will be no credits or refunds.
Do you offer Ladies Only classes?
Yes, we do! Check out the schedule to find out more.
Does Reform Athletica offer Personal Training?
I want to buy a class package as a present to someone – how can I do that?
Please contact reception or email info@reformathletica.com and we can assist with your gift.
My class credits expired! Can I get an extension?
Unfortunately, we are unable to extend the validity on any class packages, except with the provision of a doctor's note for a medical reason.
